FAQ

We offer standard and expedited shipping options for all orders within the United States. Standard shipping typically takes 5-7 business days, while expedited shipping reduces this to 2-3 business days. Processing time for all orders is 1-2 business days before shipment.

We accept returns on unused items in original packaging within 30 days of delivery. Customers are responsible for the cost of return shipping unless the item arrived damaged or was incorrect. Please contact our team via email to initiate a return and receive instructions.

We source our products from a variety of manufacturers and distributors, both domestically and internationally. Our primary criterion is the product's suitability and quality for travel use. We work with partners who share our focus on functionality and reliability.

Yes, we can include a gift receipt with any order upon request at checkout. Please add a note to your order specifying this need. We currently do not offer a dedicated gift-wrapping service.

Most product pages include detailed dimensions and suggested capacity (e.g., for carry-on or checked luggage). We recommend checking your suitcase's interior dimensions and comparing them to the product specifications. If you need further guidance, our product descriptions often mention typical items that fit.

Contacts

3104 Helms St, Austin, TX 78705, USA

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